Frequently Asked Questions
Contact us if you should have more questions
What will I need to use a child theme ?
You will need your own domain and webspace with the current, self-hosted WordPress version installed. You can download the free WordPress version for self-hosted websites on WordPress.org.
Do I need Divi to use these child themes ?
Yes, our child themes need Divi as a parent theme to work. Feel free to purchase Divi directly Elegant Themes website.
Will my theme stop working after my membership expires?
Assuming no massive changes in WordPress core or the Divi parent theme, your theme will continue to work just fine. You will not, however, have access to support and theme updates.
I need PSD files ?
Your child theme can't be installed. It says "the theme is missing the style.css stylesheet."
Ok, this must be the most asked question of all times, all you need to do is unzip the file you have downloaded. The child theme is inside the .zip along with a step by step installation guide.
Can I use these child themes on multiple sites ?
You’re free to use these child themes as many times as you like and on as many different domains as you need. There are no limits.
What kind of support can I expect when I purchase a membership ?
If you run into problems, please send me a support ticket. Support tickets are answered within 24 business hours. My support includes help on installation and setup. It doesn’t include graphical changes, code changes, or website maintenance. Further customization to a theme is possible but it is not included in my support. I also offer direct email support.
Is it allowed to customize a theme ?
Yes ofcourse, I’m curious to see what you can create with these child themes. All themes are released under the GPL license. You’re free to use and customize all themes for personal and commercial projects.